This privacy policy explains how Luvo Pty Ltd manages and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are committed to protecting your privacy online. Please read this policy carefully to understand how we collect, use, disclose, and store your information.
Who we are
Our website address is: https://luvo.com.au/.
Luvo Pty Ltd is an Australian IT consultancy specialising in IT recruitment, software testing, and technology services.
We may collect information such as your name, contact details, skills, qualifications, accreditations, and employment history. In some cases, we may also collect references, police checks, and other relevant records.
We collect personal information when you:
register or subscribe to our services
contact us with an enquiry
apply for a job online or over the phone
provide us with information for recruitment, placement, or consulting purposes
Where practical, we will explain the purpose of collecting your information at the time.
Sensitive information
Sensitive information includes health details, criminal history, and other categories under the Privacy Act 1988. Where such information is required (e.g. medical checks, drug and alcohol testing, or police checks), we will seek your consent before collection or disclosure.
We hold, use, and disclose personal information only for the purposes it was collected, or as required by law. This may include:
providing recruitment and consulting services
assessing candidates for positions and assignments
communicating with you about roles, projects, or services
carrying out reference checks or compliance checks
marketing our services (with the option to opt out)
sharing information with trusted third-party providers under strict confidentiality
We will not sell or use your personal information for unrelated purposes without your consent.
Privacy on our websites
If you apply for a role via our website, your CV and details may be stored in our secure database, accessible only to authorised Luvo employees. You may update your CV or withdraw your details at any time.
We may also collect aggregate information (such as website traffic patterns) to improve our services. This information does not identify individuals.
We take reasonable steps to keep your personal information secure, accurate, and up to date. However, please note that the internet is not always a secure method of transmission.
You may request access to the personal information we hold about you, or request corrections where the information is inaccurate. You may also request deletion of your information, subject to legal or contractual requirements.
If you have a privacy-related complaint, please contact us. We aim to respond within 30 days.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time. Please check our website regularly to stay informed.
Contacting us
If there are any questions regarding this privacy policy, you may contact us via email on info@luvo.com.au
Last updated Sept 2025